Privacy Policy

Effective Date: 29 July 2026

Privacy Policy

Melos Construction Limited ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us regarding our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Melos Construction Limited is a construction company based in London, providing residential and commercial construction services including refurbishments, renovations, extensions, new builds and general building works.

Data Controller

Melos Construction Limited

20 Kenilworth Drive
Borehamwood
WD6 1QW

Email: info@melosconstruction.co.uk

Telephone: 07780 000606

2. Information We Collect

We may collect the following information:

• Name
• Email address
• Telephone number
• Property address
• Details about your project or      enquiry
• Any information you provide through      contact forms, email or telephone correspondence
• Website usage information collected      through cookies and analytics

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Prepare quotations
• Provide our construction services
• Arrange site visits
• Manage projects
• Communicate with you throughout      your project
• Improve our website and customer      experience
• Meet our legal and contractual      obligations

We only process personal information where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR).

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

5. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information with trusted third parties where necessary, including:

• Professional advisers
• Accountants
• IT service providers
• Subcontractors involved in      delivering your project
• Suppliers where necessary to fulfil      your project
• Government authorities where      required by law

All third parties are required to keep your information secure and confidential.

6. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Comply with legal and regulatory      obligations
• Resolve disputes
• Maintain appropriate business      records

When your information is no longer required, it is securely deleted or anonymised.

7. Cookies

Our website may use cookies to improve functionality and understand how visitors use our website.

Cookies may collect information such as:

• Browser type
• Device information
• Pages visited
• Time spent on the website
• General location based on your IP      address

You can manage or disable cookies through your browser settings.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

Although we work hard to safeguard your information, no method of transmission over the internet is completely secure.

9. Your Rights

Under the UK GDPR, you have the right to:

• Request access to your personal      information
• Request correction of inaccurate      information
• Request deletion of your data
• Request restriction of processing
• Object to processing
• Request transfer of your      information
• Withdraw consent where consent has      been relied upon

To exercise any of these rights, please contact us using the details provided above.

10. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not intended for anyone under the age of 18, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or business practices.

The latest version will always be published on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Melos Construction Limited

20 Kenilworth Drive
Borehamwood
WD6 1QW

Email: info@melosconstruction.co.uk

Telephone: 07780 000606

14. Complaints

If you are unhappy with how we handle your personal information, you have the right to make a complaint to the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Website: https://ico.org.uk/

Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns before you contact the ICO wherever possible.